Ecobank Honors 24 Staff at Customer Service Week Launch
On Monday, October 7, Ecobank Sierra Leone recognized 24 outstanding staff members during the launch of its annual Customer Service Week, themed “Above and Beyond.” The awards, part of the bank’s Customer Experience Award Scheme, celebrated employees who have consistently delivered exceptional service and gone the extra mile in ensuring customer satisfaction.
Ecobank’s Head of Customer Experience, Augustine Sankoh, praised the commitment of the honorees and emphasized the bank’s focus on building trust through customer feedback and continuous service improvement. He also announced a month-long series of customer and employee engagement activities to extend the celebration beyond the official Customer Service Week.
The honored staff were recognized in categories like “Appreciation,” “Bravo,” and “Excellence,” reflecting Ecobank’s ongoing efforts to motivate employees and enhance the customer experience.
